FAQ's

Shipping

Do you ship internationally?

We're sorry, but we do not ship to international destinations for orders placed online. Customers outside of the Pakistan who wish to purchase our products will need to contact us directly through email or our WhatsApp or social media.

How long will it take to get my order?

It will take 2-4 working days for Lahore, Islamabad, and Karachi.

For other cities it may take up to 7-10 days.

What are your shipping charges?

Standard shipping charges are PKR 200/-

Any order with a value of more than PKR 2499/- can avail free shipping.

Products

Which fabrics are used?

We make a concerted effort to use sustainable fabrics for all of our garments.

We source our materials from reputable facilities that model the same ethical standards that we adhere to.

All of our fabric is made from natural fibers such as cotton, linen etc.

Returns & Exchange

Can I exchange my products?

Yes, if the article is defected, in wrong size or incorrect.

How can I return or exchange a product?

Orders within Pakistan have up to 10 days from reception of your order to exchange your item.

The exchange will be processed within 7 business days after we receive your parcel at our warehouse.

In case you availed free shipping option, shipping charges of PKR 250 will be liable on all refunds/exchanges.

Can I cancel my order?

You may cancel your order any time before the order is processed.

Once a product is shipped, the 'Return and Exchange Policy' will apply.